Help & FAQs

Sorrento Dream Charter in order to guarantee the availability of the chosen date for the excursion requires a deposit equal to 50% of the total service (excluding embarkation and disembarkation fees) by bank transfer, credit card, PayPal.
The balance can be paid on board before disembarking by credit card.

Sorrento Dream Charter provides for the cancellation of the service with full refund up to 15 days before the date of the excursion.
In case of bad whether it is possible, based on availability, to change the date of the excursion and if it is not possible to find an available date, the 50% deposit will be returned by bank transfer or PayPal.
In the event that the customer wishes to cancel the excursion for personal reasons, Sorrento Dream Charter does not provide for any refund, except within 15 days before the date of the excursion.